From the moment I dropped of the car, everything was communicated how I would be contacted and involved. Right after the test drive and evaluation, I received a phone call detailing what needed to be done and what they recommened. The estimate was fair. They met the time frame of the repairs and when I picked up the vehicle my wife was very pleased with the results. Good communication explaining what was doen and where things are in other areas for the future and thorugh work will bring us back for additional vehicles as needed.