This was my first experience with Chet's and your firm was recommended to me by the automotive firm (Cataline) that services my vehicles. The professional quality when I first called in to make my appointments (I had two vehicles serviced by you over a two day period) and the professional quality when I was in your office were excellent in all respects. I was greeted promptly, treated with great courtesy and both the start and wrap up of my time were within the time frames committed. You have, now, as a result, a new customer and one who will be recommending your firm to others. Thank you for maintaining such high quality, customer-focused service.