Brought my 2002 BMW 530i, sport suspension, in for new tires and alignment. Gary and Tim were professional and on time. Found out that two of my rims were bent; Gary spun the wheel to show me the bent rim and it was obvious when he did this. (Thinking back, I'm am pretty sure when this damage occurred). Had the tires shipped to their shop from Tire Rack and that went quite smoothly as well. What you get when you go to this shop is experience and professionalism.