I've been to Chet's Wheel Alignment on two separate occasions. The first time during a regularly scheduled appointment. The second time, they squeezed me in for a Friday, April 15, 2011, appointment. Both times the treatment has been nothing short of courteous, prompt and professional. On the first visit they caught a uni-directional tire that had been mounted on backwards by another local retailer, and torqued a number of suspension pieces at no charge. I am extremely impressed with them and will keep using them.