I had The Tire Rack ship four new tires to Chet's for installation on an F30 BMW. Service was quick, the tech (Gary?) noticed an uneven wear pattern on the old front tires, did an alignment check, and, after receiving permission, did an alignment. Between the new tires, road-force balancing, and the alignment they managed to fix the steering wheel vibration common on F30s that had stumped the dealership. The little things also make a difference; anti-seize applied to the wheel studs, the offer to bag the retained old tires, the delivery of pre- and post-alignment system printouts, the seemingly rare ability to mount and balance performance tires without marring the wheels, etc. When my truck needs new tires and an alignment I will definitely return.